Customers can return items within 30 Calendar days of delivery, provided the item is not altered or damaged and is in its original packaging. After our team thoroughly inspects the returned product, the refund will be initiated within 3-4 business days.
Your return and refund process will be conducted with BOLD’s Customer Service Team by telephone at 1-(866) 454-BOLD. Shipping and handling charges are non-refundable.
Exchange options for Jewelry are currently unavailable at BOLD.
Products with Gift packaging cannot be returned.